Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Fibreglass Technologies ("we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
We operate in compliance with the New Zealand Privacy Act 2020 and the Information Privacy Principles contained within it.
Personal Information You Provide
When you contact us or request a quote, we may collect:
- Your name
- Email address
- Phone number
- Location/address
- Details about your pool renovation project
Information Automatically Collected
When you visit our website, we may automatically collect certain information, including:
- IP address (anonymised)
- Browser type and version
- Pages visited and time spent
- Referring website
- Device information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide quotes
- To schedule and conduct site assessments
- To provide our pool renovation services
- To communicate with you about your project
- To improve our website and services
- To analyse website usage and performance
- To comply with legal obligations
Our website uses cookies and similar tracking technologies to enhance your experience. These include:
Essential Cookies
Required for basic website functionality.
Analytics Cookies
We use Google Analytics (GA4) to understand how visitors interact with our website. This helps us improve our content and user experience. IP addresses are anonymised.
Marketing Cookies
If enabled, these cookies help us measure the effectiveness of our advertising campaigns.
You can control cookie preferences through your browser settings or our cookie consent banner.
We take appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Your data may be stored:
- In secure cloud-based systems
- On servers located in New Zealand or internationally with appropriate safeguards
- In our customer management systems
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
Under the New Zealand Privacy Act 2020, you have the right to:
- Access your personal information that we hold
- Request correction of any inaccurate information
- Request deletion of your personal information (where appropriate)
- Know how your information is being used
- Withdraw consent for data processing
To exercise any of these rights, please contact us using the details below.
We may share your information with trusted third-party service providers who assist us in operating our business, including:
- Google Analytics (website analytics)
- Google Tag Manager (tag management)
- Email service providers
- Cloud storage providers
These providers are contractually obligated to protect your information and only use it for the purposes we specify.
If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or have a complaint, please contact us:
Fibreglass Technologies
Email: office@fibreglasstechnologies.co.nz
Phone: 0508 FIBREGLASS (0508342734)
If you are not satisfied with our response, you may also contact the Office of the Privacy Commissioner at www.privacy.org.nz
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for the latest information.
Last updated: February 2026